Key Technology Solutions Client Support

We offer multiple support methods to our clients. The information below outlines the hours, phone numbers, and support options.

Standard Business Hours

Our Help Desk is staffed 8 am to 6 pm Monday through Friday
*On-Call Technician available to respond to weekend support calls 9 am to 5 pm

Submit a Help Desk Ticket:

Email: support@keytechnology.biz
Click your KTS Icon in your computer system tray (by your clock)
Phone: 248.773.7159 x2

Premium Support Hours

We offer true 24/7 live phone and chat outside our standard business support hours to premium clients! To contact our premium after-hours Help Desk call 248.773.7159 x22. Or to chat with a live support technician, simply click your KTS system tray icon and select "After-Hours Chat."

Emergency Support

We offer 24/7 emergency support to all of our clients! If you have a critical emergency, please call or email our Help Desk. Your request will be addressed as soon as possible.

Contact the Managed IT Service Provider that Offers Free IT Support "No Sales Pitch... No Proposal... No Kidding!!!"

If you are a small to mid-size business owner with 10 pc users or more and located in the Metro Detroit area, please complete the form to schedule your FREE IT SUPPORT appointment. One of our highly trained professionals will assist you in identifying your computer or network problem(s).*

* 1 hour max time limit. Performed weekdays from 9am-5pm excluding holidays.
Onsite or Remote. Offer subject to change without notice.

Don’t Wait, Call Now!

(800) 355-5KEY

FREE On Site Evaluation If you have an IT issue that's affecting your business, we're happy to assist.

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